Ordering & Payment What payment methods do you accept? +
How do I place an order? +
Can I modify or cancel my order after placing it? +
Do you offer bulk or volume discounts? +
Shipping & Delivery How long does shipping take? +
Do you offer free shipping? +
Do you ship outside the EU? +
My order hasn't arrived yet. What should I do? +
Products & Compatibility Are your servers new or refurbished? +
How do I know if a component is compatible with my server? +
What warranty do your products come with? +
Do you offer server configuration or build services? +
Can I get a quote for a specific server configuration? +
Returns & Refunds What is your return policy? +
Is there a restocking fee? +
How long do refunds take? +
Technical Support Do you provide technical support for products purchased? +
My server arrived but won't power on. What should I do? +
Do you provide firmware updates for refurbished servers? +
Still have questions? We're here to help.
Contact us by phone at
+49 40 555-RWHW or email
sales@redwoodhardware.com . Our team is available Monday through Friday, 9AM – 6PM CET.