Cookie Policy
This Cookie Policy explains how Redwood Hardware LLC (“we,” “us,” or “our”) uses cookies and similar technologies on our website redwoodhardware.com. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used.
Cookies We Use
We use the following types of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function. These include session cookies for your shopping cart, authentication tokens for your account, and cookie consent preferences. | Session / 1 year |
| Functional | Remember your preferences such as login status and cart contents so you don't have to re-enter them each visit. | Up to 1 year |
| Analytics | Help us understand how visitors interact with our website, which pages are most popular, and how users navigate the site. This data is anonymized and used to improve our website. | Up to 2 years |
Specific Cookies We Set
| Cookie Name | Purpose | Type |
|---|---|---|
| redwoodhardware_cart_id | Stores your shopping cart session so items remain in your cart between pages | Essential |
| redwoodhardware_auth_token | Keeps you signed in to your account | Essential |
| redwoodhardware_cookie_consent | Remembers your cookie consent preference | Essential |
Third-Party Cookies
We do not currently use third-party advertising cookies. If we integrate third-party analytics services in the future, we will update this policy accordingly.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that if you disable essential cookies, some features of our website (such as the shopping cart and account login) may not function properly.
To manage cookies in common browsers:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions
Local Storage
In addition to cookies, we use browser local storage to store your cart and authentication data. Local storage functions similarly to cookies but allows us to store data that persists even after you close your browser. You can clear local storage through your browser's developer tools or settings.
Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about our use of cookies, contact us at privacy@redwoodhardware.com or call (800) 555-RWHW.